Personal Details

Name:

Bradley Clarke

 

 

 

Address:

 

Mobile:

 

 

 

 

Home:

 

 

D.O.B.:

25th February 1971

E-Mail:

braddclarke@yahoo.com

 

 

Professional Profile

Brad has 6 years experience in IT Projects and 5 years experience in the courts system.  He has outstanding work ethics, knowledge, superb people and customers’ skills that are nothing less than impeccable, shown to provide excellent performance and commitment.  His skills assist management, users, software implementation and development teams achieve project goals accurately and timely.

 

 

Professional Objectives

For the last 6 years Brad has worked on IT Projects for the Department of Justice in Western Australia.  His aim is to utilise the skills and experience already acquired to work on similar projects in the private sector to further develop.  Brad is keen to take on new challenges and is prepared to travel interstate or overseas.

 

 

Summary of Experience

Business Analysis and Object Oriented analysis:

·         Identified and maintained business requirements.

·         Defined new and re-engineered existing processes, practices, and procedures.

·         Reviewed, defined, and constructed business Use Cases.

 

 

 

Management and Project Management:

·         Created and implemented project plans.

·         Created tasks and timeline forecasts.

·         Performed cost benefit analysis.

·         Developed project budgets.

·         Determined allocation of project funds.

·         Prepared office start-up plans.

·         Developed and implemented change management plans.

·         Developed and implemented disaster recovery plans.

·         Prepared equipment replacement and re-allocation schedules.

·         Supervised up to ten project staff members.

·         Managed the life cycle of application enhancements.

·         Coordinated and lead meetings and presentations.

 

 

 

Human Resource Management:

·         Prepared career development plans.

·         Performed project staff recruitment and selection.

·         Assessed and documented staff performance.

 

 

 

Application Testing:

·         Developed unit and system test documents.

·         Performed unit and system test

·         Performed test outcome evaluation.

 

 

 

Training and Support:

·         Defined a ‘training framework’ in which to provide training.

·         Developed and Prepare training documentation and user manuals

·         Managed a user support help desk.

·         Developed support calls management procedures.

 

 

Software Expertise

·         Rational Rose (Requisite Pro)

·         Microsoft Office (Projects, Power Point, Word, Outlook, Excel)

·         VISIO

·         Test Director

·         Lotus Notes

·         Windows 95, 98 NT 2000

·         Front Page 2000

 

 

Employment History

12/1999 – Present         Department of Justice / CTG Perth, WA                                    Perth, WA

Project Manager

·         Lead and coordinated project teams.

·         Gathered and documented system requirements.

·         Identified and analysed issues and risks associated with projects.

·         Develop and cost business solutions including identifying human and physical resource requirements.

·         Developed programs, strategies, and action plans to evaluate the effectiveness of projects.

·         Provided the business analysis for the implementation of a case management system to the District Court with a staff of 115 people.

 

 

 

8/1997 – 12/1999           Department of Justice / Magistrates Courts Perth, WA                                    Perth, WA

Project Officer

·       Managed the CDP (Court Debtors Payments system) Team in the implementation of the CDP System statewide with a team of 5 staff.  Thirty locations received the system with a combined staff of 150 people.

·       Managed the implementation of an automated cheque issuing system for accounts payable at 3 locations with a combined staff of 30 people.

·       Managed the Y2K compliance of Courts Debtors Payment System.

·       Developed project statements, and action plans.

·       Identified required resources.

·       Co-ordinated and monitored project tasks.

·       Developed and implemented project evaluation initiatives.

·       Created and co-ordinated training and transitional plans.

 

 

 

3/1996 – 8/1997             Department of Justice / Magistrates Courts Perth, WA                                    Perth, WA

Computer Training Officer & Coordinator

·       Assessed and documented user requirements.

·       Co-ordinated the maintenance and enhancement for information systems.

·       Organised court information systems, pre and post implementation procedures.

·       Analysed user training needs and developed attendance plans

·       Prepared and presented training courses in relation to Magistrates’ Courts computer systems.

·       Developed and maintained user documentation.

·       Liaised with the Information Technology Branch to negotiate changes to information systems.

 

 

 

6/1995 – 7/1995             Department of Justice / Petty Sessions                  Perth, WA

Supervising Court Officer

·       Supervised nine staff members.

·       Answered complex legal correspondence and queries.

·       Defined and implemented new customer service and management court practices and procedures.

·       Assisted the local manager in the utilisation of staff for optimum output.

·       Interpreted and applied Acts, Rules, and Regulations.

 

 

 

10/1994 – 10/1994         Department of Justice                                     Joondalup, WA

04/1995 – 05/1995

Supervising Court Officer

·       Supervised seven court staff.

·       Prepared and performed staff training on court procedure.

·       Answered complex legal correspondence and queries.

·       Compiled and collated statistical information for quarterly and annual returns.

·       Processed Stamp Duty, Treasury Licensing, and Extraordinary Licences.

·       Processed daily accounts payables and receivables.

·       Interpreted and applied Acts/Rules/Regulations to daily queries.

 

 

 

12/1992 – 9/1994           Department of Justice                                     Joondalup, WA

11/1994 – 3/1995

Senior Court Officer

·       Answered complex legal correspondence and queries.

·       Processed all Local Court and Petty Sessions documents lodged.

·       Compiled statistical information for the quarterly and annual returns

·       Interpreted and applied Acts/Rules/ Regulations to daily queries.

 

 

 

6/1990 – 11/1992           Department of Justice / Local Court Perth, WA                                    Perth, WA

Court Officer

·       Assessed and processed Local Court Summonses.

·       Assessed documents compliance with Acts and current practice/procedure.

·       Calculated fees for lodging documents in accordance with a scale of fees.

·       Translated complex pieces of legislation into easily understandable terms for members of the public.

 

 

Education and Training

In Progress

Bachelor of Business (12 units of 24)

ECU Joondalup, WA

 

1st April 1995

Total Quality Management (Internal Course)

Joondalup, WA

 

9th March 1995

Career Planning and Development Workshop (Internal Course)

Perth, WA

 

1st March 1993

Train the Trainer (Internal Course)

Perth, WA

 

2nd Sep. 1992

Team Building (Internal Course)

Perth, WA

 

 

References

Available upon Request