[jedi/old/i-menu.htm]
3TGKB-0020

Last Edited :

03-02-05

Revision :

 1.0


I am using Outlook backed onto Exchange, and I have sent an email to someone in the office in error. Can I recall this email?


When using Outlook 2000/2002/2003 in conjunction with Exchange 2000/2003 you can recall messages. But in practice the recalls are not always successful. To work correctly, the recipient must:
1. be logged on.
2. be using Outlook.
3. not have read the message.
4. not have moved the message out of their Inbox.

To pull off this trick, you will need to do the following:
1. If the Folder List is not visible, click the View menu, and then click Folder List.
2. Click Sent Items.
3. Open the message you want to recall or replace.
4. On the Actions menu, click Recall This Message.
5a. To recall the message, click Delete unread copies of this message.

or

5b. To replace the message with another, click Delete unread copies and replace with a new message, click OK, and then type a new message.

and/or

5c. To be notified about the success of the recall or replacement for each recipient, select the Tell me if recall succeeds or fails for each recipient check box.

Note To replace a message, you must send a new one. If you do not send the new item, the original message is still recalled.

Regards Paul Eddington


KB Keywords: Outlook, Exchange, recall, recover, retrieve, sent, email, delete, oops, bugger, accident, error, cover my tracks